Terms of Service

You may use SlideNote only if you are legally permitted to enter into a binding agreement with us and are not prohibited from using the Service under applicable law.

SlideNote is not directed to children under 13. If applicable law requires a higher minimum age for use of the Service, that higher age applies. If you are below the applicable minimum age, you may use SlideNote only with legally valid parental or guardian authorization where permitted by law.

SlideNote provides speech-to-text transcription, note-taking, and AI-powered capabilities organized by slide. You can upload and view slide decks, capture transcripts, create notes and highlights for each slide, and use automated AI tools to analyze content, generate insights, and assist your workflow.

Features may change over time. We may add, modify, suspend, or discontinue features or portions of the Service as reasonably necessary to operate and improve SlideNote, address security or technical issues, comply with applicable law, or respond to changes in our business.

We do not guarantee that any particular feature will always be available or that the Service will be uninterrupted or error-free.

Some SlideNote features require an account. You are responsible for providing accurate information and for maintaining the security of your account and the devices through which you access the Service.

You are responsible for activity occurring through your account unless the activity resulted from unauthorized access that was not caused by your failure to reasonably protect your account or credentials.

You must promptly notify us if you believe that your account has been accessed without authorization or that your account security has been compromised.

Your Ownership: You retain the ownership rights you have in the content you upload, create, store, or process through SlideNote (“User Content”), including slide decks, slides, notes, highlights, and transcripts, subject to any rights belonging to third parties.

License to Operate the Service: By using SlideNote, you grant SlideNote a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, display, and otherwise use your User Content solely as reasonably necessary to provide, maintain, secure, and improve the Service for you. This license ends when the applicable User Content is deleted from the Service, except to the extent retention is reasonably necessary for legal, security, backup, dispute-resolution, or other legitimate purposes described in our Privacy Policy.

Your Responsibility: You are responsible for ensuring that you have all rights, permissions, and authorizations necessary to upload, store, process, transcribe, or otherwise use your User Content through SlideNote. You must not upload or use content in a way that violates applicable law, infringes another person's intellectual property or privacy rights, or violates an agreement or policy that applies to you.

You are responsible for using SlideNote's transcription feature in compliance with applicable laws, agreements, and school, workplace, or organizational policies. Before transcribing other people, you must provide any required notices and obtain any required consent or permission. You must not use the feature in ways that violate privacy rights or confidentiality obligations.

SlideNote's transcription and AI features rely on automated speech recognition and artificial intelligence technologies. You acknowledge and agree that:

• Transcripts and AI-generated outputs may contain errors, omissions, hallucinations, or inaccuracies.
• The accuracy and quality of transcripts and AI-generated outputs depend on audio clarity, speech patterns, background noise, source material quality, formatting, input clarity, and algorithmic limitations.
• Transcripts and AI-generated outputs are provided solely as reference material and assistive tools. They should not be relied upon as official, legal, medical, financial, or other authoritative or professional advice.
• You are responsible for reviewing and verifying the accuracy and appropriateness of any transcripts and AI-generated outputs before relying on them or using them for consequential purposes.
• SlideNote does not guarantee the accuracy, completeness, availability, or processing speed of transcripts or AI-generated outputs.

You agree not to use SlideNote to:

• Violate any applicable law, regulation, court order, or other legal requirement.
• Infringe, misappropriate, or violate another person's intellectual property, privacy, publicity, confidentiality, or other rights.
• Upload, transmit, or process content that is unlawful, fraudulent, malicious, defamatory, or otherwise prohibited by applicable law.
• Use the Service to secretly record or transcribe people in violation of applicable consent or privacy requirements.
• Attempt to gain unauthorized access to accounts, systems, networks, or data associated with SlideNote or its service providers.
• Interfere with, disrupt, damage, overload, or impair the Service or its infrastructure.
• Reverse engineer, decompile, disassemble, or attempt to derive source code from the Service, except to the extent expressly permitted by applicable law.
• Use automated means to access the Service in a manner that places an unreasonable burden on our infrastructure or circumvents technical access controls.
• Circumvent usage limits, security measures, or other restrictions applicable to the Service.

SlideNote and its software, design, features, branding, logos, and other proprietary materials are owned by or licensed to SlideNote and protected by applicable intellectual property laws.

Your use of SlideNote does not transfer any ownership rights to you. You may not copy, modify, distribute, sell, or otherwise exploit SlideNote or its proprietary materials without our permission, except as permitted by law or these Terms.

You may not use SlideNote's name, logos, or trademarks without our prior written permission.

SlideNote uses third-party services for features such as authentication, data storage, cloud infrastructure, security, payments, speech recognition, and artificial intelligence processing. These services may have their own terms and policies. Our Privacy Policy explains how your information is handled. We are not responsible for the independent actions, availability, or policies of third-party services outside our reasonable control.

We work to keep SlideNote available and reliable, but we do not guarantee that the Service will always be available, uninterrupted, secure, or error-free.

The Service may occasionally be unavailable because of maintenance, upgrades, technical problems, security incidents, internet or network failures, third-party service interruptions, or circumstances beyond our reasonable control.

We may modify, suspend, restrict, or discontinue all or part of the Service. Where reasonably practicable, we may provide notice of material changes, but we are not required to provide advance notice where doing so would be impracticable, would create a security risk, or is not otherwise required by law. Changes to plan benefits, usage limits, and pricing are addressed in Section 12.

Plans: SlideNote offers free plans and paid plans, each with its own benefits and usage limits. You can compare the available plans on our Pricing page. Unused plan allowances do not roll over.

Payments: Payments for paid plans are processed by Paddle, our merchant of record, under its Buyer Terms. Unless cancelled, subscriptions renew automatically at the billing interval disclosed at checkout. You can manage payment details, invoices, and subscriptions through Paddle’s customer portal, accessible from your Account page.

Cancellation: You can cancel your subscription through Paddle’s customer portal. Cancelling prevents future renewals, while your plan benefits remain available until the end of your paid billing period. If you delete your SlideNote account, we cancel your subscription immediately before completing account deletion.

Refunds: Payments for paid plans are generally non-refundable, subject to Paddle’s refund policy and applicable law. Cancellation alone does not refund an existing payment. This policy does not limit any mandatory consumer rights, including applicable withdrawal rights or remedies for faulty or misdescribed services. You may contact Paddle directly to request a refund. Requests are reviewed under Paddle’s Refund Policy. If you experience a billing error, please contact us at [email protected] so we can help.

Changes: We may change the features, benefits, usage limits, or pricing of our plans in the future.

You may stop using SlideNote at any time and may delete your account using the account controls made available through the Service.

We may suspend or terminate your access to the Service if we reasonably believe that you have violated these Terms, applicable law, or our policies; if your use creates a security or operational risk; if we are required to do so by law; or for other legitimate business or security reasons.

Where reasonably practicable and appropriate, we may provide notice before suspending or terminating an account. We may act without prior notice when necessary to protect the Service, other users, third parties, or our legal rights.

Following termination, your right to access the Service will end. Information associated with your account may be deleted or retained in accordance with our Privacy Policy and applicable legal or technical requirements.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE SERVICE IS AT YOUR OWN RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SLIDENOTE DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, OPERATE WITHOUT INTERRUPTION OR ERROR, REMAIN AVAILABLE, OR PRODUCE ACCURATE, COMPLETE, OR RELIABLE RESULTS, INCLUDING TRANSCRIPTS AND AI-GENERATED OUTPUTS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SLIDENOTE AND ITS OWNERS, OPERATORS, AFFILIATES, SERVICE PROVIDERS, LICENSORS, AND RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SLIDENOTE WILL NOT BE RESPONSIBLE FOR LOSSES RESULTING FROM ERRORS, OMISSIONS, DELAYS, INTERRUPTIONS, OR INACCURACIES IN TRANSCRIPTS OR AI-GENERATED OUTPUTS, OR FROM THE CONTENT OR ACTIONS OF OTHER USERS OR THIRD PARTIES.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless SlideNote and its owners, operators, affiliates, service providers, licensors, and their respective officers, directors, employees, and agents from and against claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

• Your User Content or your use of User Content through the Service.
• Your violation of these Terms or applicable law.
• Your violation of another person's rights, including intellectual property, privacy, publicity, or confidentiality rights.
• Your use of the transcription feature without obtaining any notice, consent, authorization, or permission required by applicable law or the circumstances.

We reserve the right to assume exclusive control and defense of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with us in defending the matter.

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-laws principles, except to the extent applicable law requires otherwise.

Subject to any mandatory rights or procedures provided by applicable law, disputes arising out of or relating to these Terms or the Service will be resolved in the state or federal courts located in California, unless the parties agree otherwise or applicable law requires a different forum.

We may update these Terms from time to time to reflect changes to the Service, our business practices, third-party services, or applicable legal requirements.

Unless otherwise stated, updated Terms become effective when posted. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms to the extent permitted by applicable law.

Entire Agreement: These Terms, together with our Privacy Policy and any additional terms expressly incorporated into these Terms, constitute the agreement between you and SlideNote regarding your use of the Service.

Severability: If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in effect.

No Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent, except where otherwise permitted by applicable law. We may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or similar business transaction.

Force Majeure: SlideNote will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, internet or telecommunications failures, government actions, labor disputes, security incidents, or failures of third-party infrastructure or services.